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Terms and Conditions

These Terms of Service ("Terms") govern your use of the Zabgo mobile application, Zabgopick-up website, and courier services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Services Provided

Zabgopick-Up is a product of Zabrosky Ltd which offers same-day courier and delivery services throughout the United Kingdom. Services are available to individuals, businesses, and organizations via the Zabgo app and website.

2. User Responsibilities

  • You agree to provide accurate delivery details.
  • You must not use the service for illegal, hazardous, or prohibited items.
  • You are responsible for securing and packaging your items appropriately.

3. Payments

  • Fees are charged per delivery and vary based on distance, package size, and urgency.
  • Payments must be made through the approved payment systems within the Zabgo app.
  • We reserve the right to suspend service for non-payment.

4. Delivery Timelines

  • All deliveries are same-day and typically completed within 12 hours.
  • Delivery timelines are estimates and may be affected by traffic, weather, or other external factors.

5. Insurance and Liability

  • All items are insured against loss or damage, subject to declared value and packaging conditions.
  • Zabrosky Ltd. is not liable for damages due to incorrect addresses, improper packaging, or force majeure events.

6. Cancellations & Refunds

  • You may cancel a delivery before dispatch without penalty.
  • Refunds may be issued if the service is not rendered or significantly delayed due to our fault.

7. Use of App

  • You must maintain the confidentiality of your account credentials.
  • The app must not be used for fraudulent or abusive activity.

8. Termination We reserve the right to suspend or terminate your access to our Services for violations of these Terms or misuse of our platform.

  • You must maintain the confidentiality of your account credentials.
  • The app must not be used for fraudulent or abusive activity.

9. Governing Law These Terms are governed by the laws of England and Wales.

10. Contact For any concerns or inquiries about these Terms, please contact us at support@zabgopickup.com.